REVIEWS

We are eternally grateful to all of our patients who have been kind enough to share their experience with us on Google, Facebook and Yelp. To our prospective new patients, please take time to read our reviews of why our patients keep coming back to Smile Team. Come see why we are the best dentist in Philadelphia!

Smile Team
4.5
Based on 580 reviews
powered by Google
Bless Sol
Bless Sol
04:02 02 May 24
Dr. Bansi Mithani- Doescher is an exceptional dentist who truly cares about his patients' well-being. The office staff is friendly and efficient, creating a welcoming atmosphere. My husband and I love coming back to this dental office. Her expertise and gentle approach is amazing. After the visit, she always text me to make sure everything is ok. She’s the most caring dentist… She’s the best dentist ever!I highly recommend Dr. Bansi for anyone seeking top-notch dental care.
Nikhil Hunge
Nikhil Hunge
22:38 01 May 24
Space is nice and clean. Staff was really good and helping. Good environment.
P S
P S
10:56 01 May 24
Knowledge team and polite . It was overall pleasant experience
Bhavana Gudiguntla
Bhavana Gudiguntla
18:41 30 Apr 24
Great clinic!
Parth Patel
Parth Patel
16:54 30 Apr 24
Had a great visit Dr Daniel! Very comprehensive and explained everything i needed. I highly recommend Smile Team.
Trey H
Trey H
21:45 29 Apr 24
What a great experience! I had my teeth fixed on my first visit. I was very nervous but really happy!!
白依月
白依月
22:07 27 Apr 24
Their fillings left you with sensitive teeth that haven’t faded away even after a month.The waiting time is very long, at least 1 hourI went to this place 3 times. There is a friendly front desk, friendly doctors and nurses. My experience in the first two times was okay, so I chose to continue to make an appointment.Although there are friendly doctors, there are also rude doctorsThe 4rd time experience was very badThe dentist in the photo was very rude to my teeth. The area she treated is now in pain 24 hours a day, and I can't chew it.The pain spread to the top of my head and throat, and I could only take painkillers.I am now in a state where I may go to the emergency room at any time.Because of this experience, I can no longer choose this dentist.I don't want to gamble with myself to see which dentist will treat me .
April Winokur
April Winokur
19:20 23 Apr 24
This people are so stupid it's not funny you bo not what to go see this people and Is rude as he'll to I gave this people a 0
Aurelia Le Vacon
Aurelia Le Vacon
17:16 20 Apr 24
Yet again I wait for an hour after having arrived on time.
Beverly Kates
Beverly Kates
15:31 05 Apr 24
Regarding Billing Only:My husband received an annual checkup with the Smile Team on a Saturday. They ran his insurance, and it didn’t go through. I verified that his insurance was active on Monday. This morning I called to check if they had received payment and they confirmed that his insurance is active. I was also told that they can’t request payment after the date of services because they would need to change the date of those services, which is illegal. I explained that billing is rarely done on the spot, and that most doctors/ dentists bill after the date of services. The key point is, “Was there active insurance for the date of services, regardless of when billing occurs?”
Imani F
Imani F
02:16 30 Mar 24
RUN DONT WALK!!! WORST EXPERIENCE EVER!! After seeing first hand the way these people treat patients I have no choice but to believe all the 5 star reviews are phony.My grandmother has gotten her dentures replaced 4x until they finally shaved them so thin that they cracked in half while she was eating almost causing her to choke. Waiting time to be seen is ridiculous, even with an appointment. Everything is unorganized. No one introduces themselves to you, just walking in and out of the room. In one visit, my grandma saw 4 different people and doesn’t know who any of them are. All they care about is money and pressuring you into making payments without even ensuring quality care. It has been a nightmare trying to get appropriate functioning dentures which has caused her to be unable to properly eat for YEARS!! She finally got fed up and went yo another dentist who was able to get her quality dentures in one week!SHUT THIS PLACE DOWN THEY ARE TERRIBLE
Brianna Lind
Brianna Lind
19:20 28 Mar 24
I recently booked an appointment to get a root canal done i was of course turned down because since i just turned 21 my insurance “doesn’t” cover root canals. This is not the problem couple weeks before this appointment I had some fillings done at my local dentist everything was okay and no fillings were needed. They took my x-rays and told me I would need braces again and also told me i needed multiple fillings and would have to come back on the weekend because i had “multiple fillings that needed to be done”. My friend is a dental hygienist so she does my cleanings half of the time, I went to get a cleaning from her there was no sort of any cavities that needed to be filled and not only did she check my teeth but her teachers which told me i have no sort of cavities and my regular dentist said the same thing so this company has lied to me saying i had multiple cavities and if i wouldve went to that appointment who knows what wouldve happened to perfectly fine teeth.
Sanya Sek
Sanya Sek
20:11 23 Mar 24
Great staffing and dentists! Everyone was kind and friendly and made sure you work justly taken care of. The staff were very patient with explaining any questions I had/concerns.
Labrosia Elysium
Labrosia Elysium
22:05 22 Mar 24
The front desk staff and assistants were very kind and efficient. The owner is very down to earth and efficient.
Lael Leach
Lael Leach
22:03 22 Mar 24
Dr. Dilara and Tran were amazing, they went above and beyond! The front desk staff and assistants were very kind and efficient. Thank you.
Tabby Miller
Tabby Miller
15:14 21 Mar 24
I’ve been coming here for about three years and have tried to stick with this place since the location is convenient for me, but every time I experience the same thing - waiting over 45 minutes after my appointment time to be seen & a very brief and rushed cleaning.
James Copes
James Copes
20:31 20 Mar 24
this is the third time I had an issue with this company. Dr.Dorseh is a terrible dentist. she has known respect for her patients. she scheduled you for a 3pm appointment but dont get seen till4:30pm she is trash the way she runs her terrible practice. she's ghetto. by all means. she should be at her JFK office at 12pm but don't come till she makes her patients wait 2 hours before being seen.. she has 5 to 10 employees but know body is doing anything. she is a terrible leader. her Indian co-workers underarms smell very bad. I didn't tell her because that's a person issue. I will never go back to her trashy practice. she made me dentures but refused to fix them and its been 3 yesrs. she has known class she's ignorant and disrespectful. who should jave her license revoked. I hope she gets some penalties for running a dentist office the way she's doing it. shut her down she's trash.
Chris
Chris
14:09 20 Mar 24
Something about this place gives me the wrong vibes....I feel like I'm getting scammed here.And like other reviews....expect to wait a long time. Seems like they overbook by 2-3x, and its a small small waiting room.I went once, and won't be returning.
Miriam Powell
Miriam Powell
20:32 15 Mar 24
This office use to be great but the last two years have gone downhill drastically. Rude front desk staff and extremely long wait times. If you give a 15min courtesy window for appointments, I expect the same in return.
Aryan Desai
Aryan Desai
13:13 08 Mar 24
Nicely maintained space!
Carol Pozzi
Carol Pozzi
04:31 02 Mar 24
I’ve been using smile team for a few years, so is my son every time my son and I go there my son has been there three times in two weeks for the same cap. Every time we leave there were an extreme pain most recently we were there on Thursday and I’m almost positive the doctor Extracted the wrong tooth. I still cannot feel my face. And I have such a headache I don’t know what to do. I will never be using smile team my son is afraid to go there. They have one dentist and do not spend the time they need with each patient. Am I opinion their money and don’t care about the quality of their work. In my opinion they are CASH COWS
Serena Brown
Serena Brown
17:05 28 Feb 24
The assistant knew more and gave more advice than the doctor . And all he said was that I should try water flossing . I have a chipped tooth in the back and I hate the dentist I’m always scared to go ,I hadn’t gone for about 2-3 years so ik I had a lot of issues . None of them were addressed , and since I chose them I can’t go anywhere else for like a year without having them send me my x rays or getting new x rays - it’s been months and they still haven’t sent it . As someone who hates and has a fear of the dentist it’s crazy for me to leave wanting to go somewhere else to do a moreThorough job. As far as the cleaning I got -!I mean I clean my teeth better at home .
Nicholas Terrell
Nicholas Terrell
18:37 21 Feb 24
I had very pleasant experience. The doctor got me out of pain immediately after multiple offices did not have any appointments . Thank you smile team and sydney
Izzy Castiglioni
Izzy Castiglioni
16:30 20 Feb 24
Smile team is unprofessional, disorganized, and offers poor service. I would not recommend this place to anyone.Absolutely awful experience that just keeps giving, even a year after my appointment. The office was chaotic and loud. The dentist informed me that I had a cavity and offered no explanation where the cavity was, how big or bad the it was, or of what fixing the cavity would entail. He failed to notice that one of my teeth was chipped due to tooth grinding, which was likely related to the cavity. (This was pointed out at a different dentist, where I went later. The hygienists used too much water, and then scolded me when i had to repeatedly close my mouth to swallow.This year, they sent me a bill for the cleaning I received last year. They had incorrectly filed with my insurance, and now sent me the bill. They also keep using the wrong name for me and attempted to file my claim under the incorrect name, which doesn’t help anyone.Stay away if you value your health, money, and time.
Roslyn Richardson
Roslyn Richardson
21:20 13 Feb 24
Great office. I was extremely nervous changing my dentist. But I am so glad I did. They are efficient, kind and helped me get my smile back. Thank you Dr Christine
Lynnie Marks
Lynnie Marks
20:08 13 Feb 24
I wouldn't trust my Smile with anyone else But the Smile Team
Ashlea W
Ashlea W
22:15 06 Feb 24
NEGATIVE -5 stars! Worse dental office ever! After waiting 75mins to be seen for a 3pm appointment I ended up leaving. A bunch of dental assistants walking around looking clueless and maybe one dentist on staff. They constantly overbook their appointment book. Horrible business practices!And at the initial appointment, a cleaning, the dentist didn’t even polish my teeth, nor was fluoride used. But I bet they’ll bill my insurance for it.
ang ian
ang ian
17:50 17 Jan 24
Dr. Soula was amazing! A 5 star experience- actually 10 stars!! So happy i found my new dentist!
Zariel B
Zariel B
18:20 13 Jan 24
Nokia was wonderful! I was in and out and my teeth feel great!
Moneybeenmoney Moneybeenmoney
Moneybeenmoney Moneybeenmoney
23:07 12 Jan 24
Easiest extraction I’ve ever had!!!! Love this office
Dej Mariee
Dej Mariee
18:57 10 Jan 24
Alma G.
Alma G.
13:27 09 Jan 24
Noisy and busy
Deion Jordan
Deion Jordan
15:22 03 Jan 24
SmileTeam is the worst dentist office in the city. I had two crowns fall out, and the office insists on charging me for both of them out of pocket. The center city office always seems overwhelmed, and as a result, the service could be better because the staff rushes to get through to patients. I would give zero stars and have filed a formal complaint with the Pennsylvania Licensing System (PALS).
Lady Nightshade
Lady Nightshade
01:09 21 Dec 23
I went here at the request of my daughter, who has impacted wisdom teeth (like everyone in my family) and had made an appointment. I saw that they have a 4.5 star rating, which made me think they must be good.The waiting area was very small, not what you would expect. Big, nice-looking, homey arm chairs...that were uncomfortable the longer you sat there.The front office staff was top notch. That's the best thing about the place, honestly.Since there was no room there for me in waiting area, I went down and sat in the lobby of the building to wait after my daughter was called to the back.Later, my daughter (who is 21) came down, told me what happened and started crying.The people (whoever they were, since they NEVER identified themselves or their position) did not know her name or why she was there, and didn't even bother to ask her!The back part of the office was so small that whenever staff walked by, they had to ask patients if they could move their feet!!! It's stressfully cluttered back there.Next item: my daughter was told she had 14 cavities, but staff member was unwilling to show them to her.She was also told that she needed a root canal & crown in a visible tooth, and that her insurance doesn't cover it. WHAT? Why tf does insurance exist, then?The staff member seemed more than happy to have someone on a Medicaid insurance paying $1500 out of pocket, and getting on a payment plan! GEE, THANKS!!!!Can you choose the correct reason as to why a dentist would do this? Because I don't know for sure.A) discrimination of some sortB) trying to trick a young patient into giving cash instead of using their low-paying insuranceC) the staff is a student, new, or a poor fit to the jobD) two or more of the aboveThere may be other reasons.When my daughter asked about her wisdom teeth, the reason she came in, she was told they all had to be removed. They either don't have a panoramic x-ray machine, or the dentist didn't use it! So how did the staff member know the teeth needed to come out? They never took X-rays of them!!!And I'm VERY familiar with the practice by certain dentists of finding "soft spots" and picking holes in patients' teeth with those metal hooks, then labeling all of them as "cavities".14 cavities? I don't think so!Smile Team didn't just drop the ball: I saw no evidence that the ball exists.Feel free to go to their web site and look at the strange assortment of 5 star and 1 star ratings they have.
Harils Hemanth
Harils Hemanth
01:45 12 Dec 23
Phillip Cifone
Phillip Cifone
17:41 11 Dec 23
I can't recommend this place. Feels more like a business than healthcare. I had a cleaning earlier this year, I made either online or directly with the office. Confirmed via text a few days before, and filled out a long form that was made to make me feel comfortable at the dentist, but when I showed up to my appointment they had no record of my appointment and during the cleaning it felt as if that form didn't exist. As a result, I had to wait longer to be seen than anticipated. Not a huge deal, I try to be patient. It was very busy.The cleaning was lackluster, they just used a waterpik scraper type thing, gave me a quick polish and then sent me on my way. Not before taking a bunch of x-rays, I'm guessing as many as they could milk my insurance for.They scheduled me for additional future cleanings, and when one of them came up for confirmation via text I confirmed and then they just cancelled it out of the blue via email, no call to reschedule. Very impersonal. I decided then that I'd find a new dentist and wouldn't go back.I guess I had another scheduled cleaning, I found out via text confirmation. They don't give you the option to cancel via text, you have to call. So I ignored at first since who feels like calling these days. They sent another text threatening to charge me for short notice cancelation, so I called. Calling to cancel was easy and there was no charge.The office is clean though and they performed dental services so I gave two stars instead of one. I won't be back though.Note to business: Figure out your text confirmation so patients can cancel via text instead of threatening them so they call. This doesn't feel good, or make me want to recommend or even patronize your practice.
Dravon thomas
Dravon thomas
04:57 11 Dec 23
Yana Bazylskiy
Yana Bazylskiy
05:02 08 Dec 23
If zero stars were an option that would’ve been my rating. This is my very first time in my life ever writing any type of review and if anyone knows me they wouldn’t believe I would ever write a bad one. I came in as a new patient in need of a cleaning and exam and had a few teeth that needed to be extracted. After the consultation the doctor/staff scheduled my next appointment to get All of the teeth in question extracted. I took time off work and came in and they only pulled one of the multiple teeth that we agreed on pulling on that day and what makes matters ten times worse is they pulled the tooth that was the least important. No communication at all and if I was aware that the visit was for only one tooth trust me it would not of been the one they pulled. When they numbed me for the extraction, the head doctor directed the other doctor that was performing the extraction quote start off with that one and then we’ll go from there. “absolutely no communication whatsoever. They gave me a gauze and didn’t even go over a further treatment plan, and when I asked about it, she said just wait a little while in the waiting area and will do the rest shortly. I waited over an hour and many patients came and gone and not even the decency to let me know what’s going on or to ask how I’m feeling until I finally approached the front myself and even then was told to have a seat and the doctor cannot see you at the moment. I have no idea what happened to the appointment I thought I scheduled to the appointment i actually got but either way I left there feeling like I was not a human being. I also work in the dental field and never seen such unprofessional careless insensitive behavior. After all said and done I still wouldn’t want even the Doctor or her staff to feel the way I did today. You live and you learn and just because they have a title Doctor doesn’t mean they care and in this matter even pretend to care.
Belmo Mayers
Belmo Mayers
22:19 07 Dec 23
I'm actually sitting in the waiting room as I'm writing this. I'm here for a crown (second appt).I've been here a few times in the last year or so. Every time I come I have to wait well past my appointment timeToday my appointment was for 4pmI arrived about 15 early. It's now 5:15, almost an hour and a half and I still have not been seen. Two people who came in after me have been seen, make that three. I won't be coming back here.
Clark Giraldez
Clark Giraldez
23:46 06 Dec 23
Long wait as other reviews mentioned. I arrived 15 mins early for my appointment and was not seen until 40 mins after my appointment. X Rays and cleanings felt super rushed and very uncomfortable. Hygienist barely polished my teeth and was much more brief than my past dentist experience. I won’t be going back.
Dennis Nicholson
Dennis Nicholson
16:50 01 Dec 23
I was a little afraid because I had not been to the dentist in a few years but they made me feel comfortable, were gentle (lol) and wow…my teeth are clean! Definitely my dentist for now on!! They are the BEST!!
A.B. Breen-Fredrick
A.B. Breen-Fredrick
04:26 01 Dec 23
This place is AWFUL. I do not recommend. Today was my first and last visit. 45 minute wait time. Felt much like a dentist factory. I’m not sure who I actually saw because no one introduced themselves to me - worst chair-side manner ever! And I’m fairly certain my teeth weren’t actually cleaned or polished (as other reviewers have mentioned). I left feeling traumatized and back to square one and I still have tooth pain that wasn’t addressed! Save yourself the toothache and AVOID this place!!!
Luke Carter
Luke Carter
16:28 25 Nov 23
very polite and courteous! Cynthia was very friendly over the phone and every dentist I've dealt with has been very knowledgeable!
Arushi Kapoor
Arushi Kapoor
21:20 17 Nov 23
You’re always waiting 30+ minutes no matter when you’re there. Arrived 5 minutes early, and been waiting for 30 minutes already with no update from anyone from the front staff. It’s an overbooked and overcrowded practice. Other than that it’s great
Alex Cohen
Alex Cohen
20:38 14 Nov 23
Arrived punctually for my appointment, but after a 45-minute wait with two people ahead of me, I decided to leave. This will be my first and last visit to this dental practice.
Jipsa Marium Thankachan
Jipsa Marium Thankachan
01:36 09 Nov 23
Good service! Nice people!
Pranay Nayi
Pranay Nayi
00:56 09 Nov 23
Overall pleasant experience with clinic staff and hygiene measures.
Amy Rea
Amy Rea
21:27 06 Nov 23
Dr Li brought back my smile (literally and figuratively) by taking care of not one but five cavities in one session pleasantly and with high quality care.As part of this she repaired my two front teeth which were chipped and damaged and made me feel insecure about my smile. I now feel comfortable with opening my mouth when I smile which I haven’t felt in over a year.Many thanks, Dr. Li and Smile Team
Perrie Malone
Perrie Malone
17:23 02 Nov 23
I haven’t been to this dentist in almost three years, but yesterday I received a surprise bill stemming from a dental visit on January 2, 2020. So, almost four years ago. I continued going to this dentist through spring 2021, so they could have billed me at any follow up appointments, but instead I’m hearing I’m about it for the first time almost four years later. If this kind of shoddy, unethical surprise billing is what you’re looking for in a dentist, then by all means, make an appointment with Smile Team.
Regheim Beck
Regheim Beck
03:19 30 Oct 23
They are the best dentist I’ve ever been to! Very professional, clean space, all the doctors are kind and knowledgeable. I enjoy going to the dentist because of them. Also they’re customer service is top tier. Cynthia Smith, over the phone rep, is always polite and helpful! Thank you smileteam for making going to the dentist a nice experience.
Kevin Shukla
Kevin Shukla
12:21 29 Oct 23
Yash Bhatia
Yash Bhatia
09:29 17 Oct 23
Extremely friendly, understanding and patient.The office staff is very helpful as well.
Nitish Sindiri
Nitish Sindiri
04:07 17 Oct 23
VISHWA DESAI
VISHWA DESAI
03:30 15 Oct 23
Steven Hoops
Steven Hoops
15:04 12 Oct 23
The whole smile team is one in a million. I'm no longer afraid to go to the dentist!!! The staff and doctors are very hospitable!!! If I could give 10 stars I would!!
Layla Ehsan
Layla Ehsan
19:32 10 Oct 23
tldr: it's a stressful environment, wouldn't recommend if you have dental anxiety but if you have to go, be prepared to advocate for yourself and wait a really long timei started going to smile team a few years ago because it was one of the few spots i could find that took medicaid, was accessible by public transport and was easy to schedule an appointment online. at that time i had great experiences and recommended it highly but things have gotten much more chaotic since then with wait times between 45 and 90 minutes even when you arrive early.i have been going for regular cleanings every 6 months then suddenly had 7-8 cavities.. last week when getting the first half of them filled, the doctor anesthetized me on one side - not warning me ahead of time she was about to administer the shots, i thought i was just getting accidentally poked by a dental tool lol. then staff were told the wrong teeth to fill, so i had to alert them myself as to which side of my mouth was actually numb. the staff seemed really overwhelmed and there were at least 6 people in and out of the room over the course of the appointment.today for my second round of fillings, i waited 90+ minutes to be seen which would be a lot for anyone.. but having dental anxiety that is quite a bit of time to get worked up, and when i finally could see a doctor i was already in tears (in spite of having been prescribed valium this time). this would be a 1 star review if not for doctors dilara and jabria, who were really empathetic and reassuring with me today. they took a beat at the beginning to understand my anxiety, then explained each step of the process clearly as we went. they were amazing!i wish that approach was the baseline standard of care at smile team, because everyone deserves to get treated with empathy, especially when it comes to something as loaded as dental care. it made such a difference to be with just two kind people instead of the usual 6-8 stressed out people. but in my experience the way appointments are scheduled here, and the resulting whirlwind rotation of staff, makes it really difficult for the doctors and staff to treat patients with dignity or even communicate effectively with each other.
Dahbia Manseur
Dahbia Manseur
17:45 06 Oct 23
Matt Corcoran
Matt Corcoran
19:07 29 Sep 23
Cheryl Ryan
Cheryl Ryan
14:09 27 Sep 23
This is one of the most poorly run dental offices I have ever visited. I had a routine semi-annual cleaning in May and it took 1 hour and 45 minutes to be seen for a less than 20 minute cleaning. I watched someone come in over an hour late for their appointment and be seen before people who had shown up on time and who had been waiting even longer than I had. This dental practice is unprofessional and does not respect the time of their customers. I will never return here again and would recommend the same to everyone else.
Sulaiman Hadi
Sulaiman Hadi
23:40 23 Sep 23
This place is the bomb!! They do indeed take Medicare/Medicaid and Dr. V was amazing. I came with a referral for an emergency visit and no one else in the city would remove my wisdom tooth. Dr. V did. With no problem or issue. THANK YOU TO THE WHOLE SMILE TEAM DOWN AT JFK!!! Wisdom tooth is finally gone and I'm omw to recovery. Praise God. You come here to this location (please make sure it's the downtown jfk location) trust me when I tell you, you are and will be in good hands. God bless. Will definitely return. 😁💙
Catherine Freeland
Catherine Freeland
01:22 19 Sep 23
I felt reassured after reading the reviews of the other patients at this clinic having similar experiences. I have tried to give this practice the benefit of the doubt but today was really it for me. I had an appointment to which I showed up 10 minutes early for and was not seen until 45 minutes after the scheduled time. No one apologized for the wait time when I was taken back to sit in yet another chair in the back and watch the mess of what was going on around the space. The room wasn’t ready so I wait again. Finally after another few minutes I go in the dentist (or so I guess is the dentist they never introduced themselves to me at any point) “cleaned my teeth” this literally took less than five minutes. Each time it’s been this long and it’s really concerning as in reading online and talking to friends at other clinics it takes like 20-30 minutes at least to properly clean. They didn’t even polish my teeth. Then the dentist said I have cavities and need new toothpaste and a night guard- I’ve been going to this practice a year and a half each time they have taken x rays. No one ever said anything about special toothpaste as a preventative nor a night guard to me. I really get the feeling they are just billing insurance and moving people through as fast as possible without actually taking care of the patients. The dentist had the nerve to ask me if I was ok because there seemed to be tension in the room when I questioned her about the care and recommendations she was giving. All to say I am finding a second opinion and new dentist and not returning here. Never really had a great experience here and today was really the last time I’ll put up with this chaos.
Adanna
Adanna
14:09 05 Sep 23
I've been meaning to write this review for ages! I have to say that Smile Team is a high volume, low care kind of business when it comes to the actual techs and dentists. BUT the reception staff is the silver lining. Josh, who works the front desk saved the day and is so kind, empathetic and accommodating. Your customer service is Smile Team's saving grace. Thank you! Shout out to Ami for helping as well!
Jesica Santino
Jesica Santino
17:56 25 Aug 23
This was the most thorough dentist visit I've ever had! Vishvwa and Dr. Dilara were wonderful, and Dr. Dilara explained why I was having pain when previous dentists couldn't find a cavity. They also don't push unneeded procedures. I was seen quickly and the office was very clean.
Sarah Edwards
Sarah Edwards
15:57 24 Aug 23
I am usually not someone who dreads going to the dentist, but after this experience I would never want to go back. First, the dental x-ray process was excruciating. They placed a large and uncomfortable sensor in my mouth that was awkward to bite down on and then would place very firm and painful pressure on either the roof or the floor of my mouth. The plastic cover and the sensor were sometimes placed so far in the back of my mouth that I would almost gag.Then, even though there was a person there specifically to suction water out of my mouth during the scaling procedure, water was still pouring out of the side of my mouth, down my neck and down the back of my shirt. They had my wear plastic goggles (I have never needed these during a dental cleaning) during the scaling and I can see why with all the water splashing around. They also did not polish my teeth afterwards which has never happened to me. Finally, I am really not sure whether I saw a true dentist during my appointment. No one introduced themselves as a doctor to me and, unless the person who was also scaling my teeth was the dentist (this is usually a dental hygienist) , I did not have a true dental evaluation. This is also just a minor thing, but the office in Center City is just not very nice looking. I prefer a very clean and tidy office but this space had very old and dirty vinyl floors and walls and cabinets that need a fresh coat of paint. Overall it just did not feel very clean for a dentist office.I will of course not be going back and think it is important that people know my experience because I chose to go here based on the excellent reviews. I would give this experience zero stars if I could!
Greg
Greg
13:29 24 Aug 23
First time there and had a teeth cleaning that went well and was thorough. The atmosphere of the office was welcoming, friendly, clean, and professional. I plan to get my teeth cleaned here while living in the city.
Thimothea Reimel
Thimothea Reimel
17:30 22 Aug 23
I came in for my appointment this morning and waited an hour an a half to be seen. I had fillings fall out and wasn't sure which teeth they all came from. The dentist said that the first one was not one of their fillings, and to be honest, it didn't matter to me if it was.I was informed that I would need a crown on that tooth, which insurance doesn't cover.I asked them to pull the tooth, and that's where things went south quickly. I got up and left immediately. I will never return to this office They did offer a temporary filling on that tooth, but I felt that I wasn't being heard and because I didn't know specifically which other tooth was missing a filling, they weren't going to address that either. Very unprofessional practice.
Michelle Van Landeghem
Michelle Van Landeghem
12:50 17 Aug 23
Dr soula Made this the best experience ever! Very nice visit
chris renna
chris renna
17:21 08 Aug 23
Dr Dilara and Tkeyah were awesome and were very diligent even through my fear they are amazing and can't thank them enough
Legendary Barber
Legendary Barber
13:26 31 Jul 23
Dr Dilara is the truth! Removed two teeth and I did not even know! I am so impressed ! Excellent and amazing experience!
Tiffanie wyatt
Tiffanie wyatt
22:45 27 Jul 23
Dr dilara is wonderful, awesome and fanastic❤️
Lakeisha Shaw
Lakeisha Shaw
17:11 24 Jul 23
I have been a patient since 2018 and have watched staff changes but always been extremely happy with the professionalism. They have gone above and beyond for my kids! My kids even like coming to the dentist now!
Paulette Riddick
Paulette Riddick
17:07 24 Jul 23
Dr Dilara and Zakia worked on my front tooth. It was a very pleasant experience. And Dr Dilara was extremely soothing. I am normally very anxious but appreciated how she worked with me. My family also is very happy with their experience here!
Mike
Mike
22:13 19 Jul 23
The negative reviews are correct, this place is trending worse. I just bailed after waiting an hour past my scheduled time because they tried to take me to a secondary waiting room. I confirmed how many folks were still in front of me and estimated it would've been at least another 30 minutes.I've been going here for a couple years, the cleanings we're fine, but the wait times just keep getting worse. Historically it was 30 minutes, then 45, and an hour is my self respect limit.
Cee
Cee
01:07 18 Jul 23
The wait time is ridiculous and this dentist. The dentist, Dr. Droesher is extremely arrogant. I reached out to this Dentist to get my fillings done. After my first visit at this doctor I got my tooth pulled. I was told that I needed a tooth pulled because the insurance would not cover for a crown about a week later after the first visit, I received notification in the mail and the notification was indicating that it was an approval for basically impressions for my teeth. After completing the impressions, I love the doctor to complete my fillings. I went back to this place like an idiot because I have to travel out for a family reunion. The doctor was very sarcastic low-key. By making little comments to her assistant, as if I did not hear her towards me, the doctor then began my filling process, and the way she stuck me with the numbing needle was a bit excessive. During the drilling process this doctor had me feeling the entire thing. She then applied more of the numbing medication during the drilling and after she completed drilling. The doctor then turned over the filling process to her assistant. The assistant did such a sloppy job with the filling process whereas she did not clean my teeth completely leaving it gritty and hard filling around my teeth. The doctor asked me to remove my comment entirely where I informed her I won’t I will just come back to edit my comment regarding the tooth being pulled and the crown. As for the wait time it’s the truth it’s ridiculous your guaranteed to wait an hour plus even when you have an appointment and you arrive on time for your appointment. I arrived 30-45 min late for my second appointment which was my fault and I understood I would need to wait. I patiently waited the hour they told me she would be. When I called back up stairs to verify if she returned I was told no. They then transferred me to her personal line where the doctor told me she would return in 20 min. That 20 min became an additional hour and 15 min or so. At this point this doctor is so unreliable and incompetent. The doctor was also very sarcastic and kept whispering to her assistant about me as if I wasn’t aware. I can’t quote what she said because it was very low but from each of their behavior and interactions with me you can tell she discussed my Google review and was in her feelings. At this point I feel as though the staff there are student doctors or fresh out of college. Regardless of what it is the entire office is not as knowledgeable amongst their work as you would expect. I have no issue with that because you must crawl before you walk but where my issue is that this office is so unreliable and the timing is ridiculous with such a cocky and arrogant doctor. The doctor barely gives any Attention because she is always on her phone. I also asked for them to not reach out to me any further and they continued. Even booking me an appt and telling me that I would have a cancellation fee for an appt I never confirmed. I asked the doctor to make it the last time we communicate and she continued to email me and have her team reach out to me. This doctor is very immature and childish as for how she handled the situation and I definitely would not suggest for anyone to rely on this team of practice.
Dana Weitz
Dana Weitz
15:25 14 Jul 23
I’m so glad I switched to Smile Team a couple years ago. The staff is wonderful and gentle and the dentists are caring and professional. They spent as much time as I needed discussing my teeth and their recommendations. And they don’t try to upsell you into treatment you don’t need like other offices. The upbeat music and TVs definitely help keep you relaxed and distracted. It was also great to find someone so close that takes so many different insurance plans so me and my husband can both go to the same office as we have different plans. Thanks Smile Team for a quick (and more importantly painless) fix today! See you in 6 months!
Meredith Felton
Meredith Felton
18:04 09 Jul 23
Please please listen to the negative reviews. I have never left a bad review before on any platform for any business, but this experience was horrible. I’ve also never been afraid of/uncomfortable at a dentist before this.Scheduled for a standard 6-month cleaning at 2pm. Arrived before 2pm, having already completed all paperwork online and feeling hopeful that they’d live up to the hype they created during the intake process (emphasizing patient comfort and asking questions about aesthetics like teeth whitening). 2:15 rolls around, and the front desk tells me I didn’t fill out what they needed… so I completed all of the forms again via their iPad. I saw that many other patients had to do the same and were also frustrated.After an hour of sitting in the waiting room listening to other patients complain about waiting for just as long, I was still trying to give them the benefit of the doubt that perhaps they were just too busy, and wouldn’t be a common experience.After 3pm, an hour past the beginning of my scheduled appointment, here are some highlights of my “cleaning” experience:Chaos start to finish.✨splashing water all over my face (now I understand why the odd lab class goggles were necessary for me to wear as a patient)✨literally choking me with suction tools then saying “what’s wrong? Is the water too cold?”✨slapping polish on the tops of my molars and just leaving it there, instead of actually polishing any of my teeth✨receiving a text for a follow up appt I did not schedule before I even checked outNot to mention all of the shuffling around I experienced by different assistants who regularly complained to me, the patient, that it was the end of their day and they wanted to rush me out so they could go home.Don’t be fooled by the busy schedule, and please go to a place that treats you with more respect.
Morgan Gibbons
Morgan Gibbons
19:30 06 Jul 23
If I could give 0 stars I would, this place is highly unprofessional. Every appointment I have made with this location I have not been seen at my scheduled appointment time. Waiting 30+ mins just to not be seen. The staff seems to be under qualified, no one appears to know what they are doing other than the owner of the practice. I had an appointment scheduled for a filling and when I called to confirm they stated they had no record. This is very upsetting as this is the 4th time this has happened to me. Save yourself the trouble and find another dentist. I am extremely unsatisfied
Aljoharah Basri
Aljoharah Basri
14:16 23 Jun 23
I’m stunned at how highly rated this clinic is, and how it is at a direct contrast with my experience. I was supposed to get two crowns. I waited two weeks with temporary teeth. I showed up once and waited almost two hours only to be told the crown didn’t arrive yet. I came again and waited an hour and a half only to find out the color of the crown was wrong. So basically I’m gonna have to wait another two weeks for the new ones to arrive. Very frustrating. Over a month wait with temporary teeth and not being able to eat properly because of their lack of coordination.Save your time and money and go somewhere else.
Nanci pietra
Nanci pietra
13:42 12 Jun 23
While everyone in the office is nice, (despite being packed in like sardines) their scheduling is not ideal. I went in, with a bad broken molar, they said I needed a root canal and a crown. I was put on antibiotics, however-- the next available appointment for a root canal was sometime mid July. So-- we all know what antibiotics do to the body, and when I said that this was definitely too long to wait for an exposed nerve etc, the response was , we'll just have to put you on antibiotics again. No. Then I was offered another location end of June- same thing. This is too long to wait for this type of issue.Everything in my gut just said to avoid this place all together, and after reading a lot of the other reviews, and seeing how they handle this type of situation, I decided to go somewhere else.Again, the staff is great, but they really need to work on the importance of the scheduling aspect.
Matthew Marshall
Matthew Marshall
21:16 04 May 23
This is an extremely busy dental practice but as someone who was very scared to return to the dentist due to needing extensive work I was pleasantly surprised. The assisting staff were a bit quiet and I didn’t quite know their names or roles but they were courteous nonetheless. Dr. Doescher was fantastic, never admonished or chastised me for my dental care, provided adequate recommendations and helped establish a timeline for my future care. This location accepts Medicaid and I really appreciated that Dr. Doescher was cognizant of insurance coverage and overall cost.
Moya Hall
Moya Hall
14:44 22 Mar 23
I haven’t been to a dentist in years because I was always so terrified of the dentist. I decided it was time to take care of my teeth and the staff at the Upper Darby location was supper nice. The doctor was really good. I got a cleaning and extraction and she tried to make it pain less as possible. I found my dentist. I highly recommend.
Virginia Hansen
Virginia Hansen
03:09 09 Mar 23
I’ve been coming here for a couple of years now and the service has gotten progressively worse. The team recommends x-rays every 6 months, which is way more often than the American Dental Association recommends, and their method for doing the X-rays is extremely uncomfortable, bordering on painful (using the teeth biting thing). I chose not to do X-rays this time and the staff was obviously uncomfortable with that request. The cleaning that comes next is not at all thorough. It usually starts with that awful water pressure tool that makes this terrible piercing noise. Apparently I’m unusual in the pain it causes my ears but I tell them every time and they don’t ever change the procedure to use a different tool (like any of the various tools dentists have used throughout my life to accomplish the same tasks). This time, the tool also sprayed water everywhere, all over my face, dripping down my neck and into my hair. They didn’t even acknowledge that the tool was having obvious issues until I raised it, and they continued to use it. Then the dentist polished small portions of some of my teeth but nothing else. No flossing, no fluoride, no poking the soft spots to make sure there are no cavities, no thorough polish. I do not feel that I was throughly checked. I won’t be coming here anymore.
Anna Walker
Anna Walker
21:39 22 Feb 23
Avoid at any cost. Terrible incompetent place. Our 15 years old child was treated there and the office said he is all set. Month later new dentist discovered 2 huge cavities that require root canals. Same with the 13 years old child - they didn’t say there are huge cavities that should be treated asap and might need root canal. Also the fillings they did are bad quality- it’s not smooth it’s rough and uncomfortable for kids. They also not looking after their clients in terms of insurance to get the best option. Additionally, we waited for a braces referral for a few months which turned out should have been given to us on the spot at the front desk. Feels like you going to a busy train station not a dentist office where no one keeps track of anything.
Felicia Blow
Felicia Blow
20:51 03 Jan 23
TL,DR: DO NOT RECOMMEND – they cause more issues than they fix, have horrible bedside manner, and keep you waiting foreverLong version: I began going here just as things started to open up mid-pandemic, hoping to get on top of my dental care after a few years and after hearing recommendations about them being gentle/conscious of folks with dental anxiety (not true - they ask about it on your intake, but never follow up about it and always rotate you around to whoever happens to be there that day so you don't even have a set doctor to become comfortable with). They also accept medicaid which was a huge plus. My first visit was great, no wait, very calm office, just a cleaning and things went really smoothly. That must have only been due to the pandemic keeping people away because ever since, I've had a series of horrible visits with them and do not plan to go back.The office is always packed and they seem extremely overbooked. I've waited an hour past my appointment time on more than one occasion. Every time I go, the dentist and assistant are just endlessly chatting over top of me about random things, feels like they are paying more attention to that than to their work. One time the assistant tried talking to me about movies while I had three tools in my mouth. I mumbled that I couldn't really talk (obviously) and she told me "Well, you could try"!After that visit, I was told I had two cavities, including one on a wisdom tooth. After getting them filled, I began to have severe pain and when I came in again they told me I now needed a root canal or to have it pulled - never had any issues with it before the filling. Since it was a wisdom tooth, and my insurance doesn't cover root canals, I went with having it pulled.At that appointment, they were numbing me and it was not working. I continually told them I could feel pain when they went to pull it, and they demanded it was just pressure. Mind you, I had been in severe pain, unable to chew or close my mouth fully for almost 2 weeks at that point. They finally told me they couldn't do any more numbing and if they didn't just pull it today, they would have to refer me to an oral surgeon. I was desperate to have it done with, so I told them to go ahead. It was so painful and as soon as it was done I burst into tears (from pain and relief). Dr. Doescher told me "If you have to have another tooth pulled, we'll just refer you to an oral surgeon because I think it's just too much for you emotionally"Absolutely ridiculous, no consideration for their patients' pain or trauma, and the other filling I had done that day was so sore and sensitive to any pressure or temperature that I couldn't chew on that side of my mouth for over 6 months. I have no idea how they got the Best of Philly award, but save yourself the trouble and find an office that actually cares about their patients. I will say I always had good experiences with the front desk staff, and with one dental tech named Chris, but that's about it. It's a shame because the Center City office (where everything I described happened) is very conveniently located and one of few places to accept medicaid, but not worth it at all
Idalia Adan
Idalia Adan
21:35 26 Dec 22
I'm a bit of a nervous person when it comes to dentists. Staff were pleasant and Dr. V did a good job cleaning my teeth. Anya stood out to me the most with her kindness and step by step explanations of everything she was going to do to make me comfortable. She took my impressions. (Sorry if I didn't spell her name right!)
Tong Niu
Tong Niu
16:03 22 Dec 22
I had a terrible experience about a couple years ago... So this might be out of date, but I never went back afterwards...The cleaning experience was great, I liked it. BUT...They promoted their teeth whitening gel when I was doing my annual cleaning. They sent a instruction saying leaving the gel there for overnight, I did as such, my teeth start burning after 30 mins, and I washed it off, called the next day. I can hear the person whispering, the wrong instruction was sent to me, then they told me I can get prescription and pay by myself to get some pain relief when I was asking what to do to help with my pain... then they gave me another gel for free, of course I throw it away... they never addressed their mistake or apology to me. So...leaving my review now cuz didn't think about this back then, and start to see it's necessary to share my experience recently, in general.
Katie Styer
Katie Styer
20:47 08 Dec 22
Extremely busy clinic, get's you in and out within ~20 minutes. I went here because of proximity to my work, and will be going somewhere else for future cleanings. The tech's were very personable and very nice, which made the experience somewhat okay. About 5 different techs/dentists came in the room in a rush during the time that I was there, perceived to be very unorganized. The x-rays were uncomfortable and only made tolerable because of how nice my tech was. X-ray's took about 15-20 minutes, the cleaning took no more than 5 minutes. Granted, I take great care of my teeth, however, they should take their time and actually polish/clean, regardless of the patient presentation.Leaving the clinic, the front desk staff was very standoff-ish and did not make you feel welcomed, upon entry as well as departure. On the way out, they also spelled my name wrong on my referral slip for other care- it's not that hard, my name was right in front of them.
John Sherman
John Sherman
20:35 22 Nov 22
Fantastic doctors and techsThey helped me preserve a tooth that was recommended to be pulled by another dentist. They made every effort to help me feel more comfortable.Autism friendly. Quiet private room available. Very satisfied
Dumbbell Bully
Dumbbell Bully
19:42 22 Nov 22
I’m a nervous wreck when it comes to the Dentist. I’ve had two visits for deep cavities, and the care and gentle hands of my Dentist were second to none. The Dentist and staff are professional and calming. The Banes Street office are exceptional. Highly recommended!
Emily Ackerman
Emily Ackerman
22:55 07 Nov 22
I spent the usual amount of time in the office as expected, but not on the expected things. I waited 45 minutes for a 15 minute appointment. They spent 10 minutes cleaning AND polishing my teeth which would normally take 10 minutes each at least. The cleaning was uncomfortable and my teeth still hurt leaving the office and they do not feel clean.Update: I returned to see Dr. Doescher and she was able to address all of my concerns. She personally cleaned and checked my teeth, and I felt very well cared for. Would recommend seeing her.
Latoiya Alvin
Latoiya Alvin
20:11 12 Oct 21
The best customer service!!! I walked in with an emergency issue and the staff was awesome with helping me. Thank you!
Tim Rahshad
Tim Rahshad
17:50 30 Aug 21
This was my first time at a dentist due to COVID-19. My dentist decided to retire. I found this company through my insurance. They did a great job! X-Ray and cleaning was very quick. I got to book my next three appointments right then and there and given my cost for my future appointments.
Sharad Raisinghani
Sharad Raisinghani
23:50 26 Aug 21
Best dentist I have ever been to! There was no crazy wait time before they saw me and greeted warmly. Service was so smooth that I didn’t realize my teeth was being treated. Both the doctors and the staff were super nice and would certainly recommend everyone to go here for their dental needs.
Raven Higgins
Raven Higgins
19:10 26 Aug 21
Dr Patel was wonderful staff always wonderful I actually get excited to go to the dentist now!! Thank you so much always!! Took me a long time to find a trusted dentist and I won’t leave!!
Rima Raisinghani
Rima Raisinghani
14:28 26 Aug 21
Smile Team is one of the best dental practices that I have been too. I personally feel reluctant going to my dental appointments as in the past my experiences haven’t been pleasant. But at Smile Team staff and all the dentist makes you feel so welcome and always greet you with smile. The environment is so welcoming, warmth and friendly. They never hesitate to answer any questions or concerns and go above and beyond to fulfill patients needs. Office is so clean and organized that you feel at home. Dr Doescher and Dr Patel are the best out there.
Cassie
Cassie
19:48 18 Aug 21
Great experience at smile team today. Everyone from the front desk to the dentists were very accommodating. Dr. Bansi got me in and out the office.
Victoria Garcia
Victoria Garcia
16:39 09 Aug 21
It wasn’t the worst place. Definitely recommend just for yearly if you want to get in and get out, but still wait a while in the waiting area then it’s for you. I hate their south Philly location and they have different offices around the city , but not every office accepts the same medical as the office downtown
Anastasia Iarkova
Anastasia Iarkova
21:40 15 Jul 21
This was my first dentist in this country.She told me she put a filling on 2 teeth and charged me for two teeth when in fact she only worked on one, as another doctor confirmed. She also could not, right after the procedure even tell me which 2 teeth she did “fix”. Which was weird.Because of this dentist I have two crowns, because of a slightly big cavity she could have done a large filling for I am missing two teeth. She just kept saying - your crown will be your tooth, it’s the same.No it’s not! You didn’t even match the color of my teeth and the size of my mouth!!!!My mom cried when I told her what you did, she said in Ukraine they would never give you a crown unless the tooth was ruined, which mine wasn’t, one of the teeth didn’t even hurt or caused me any trouble!!!!I now have learned about tooth restoration and other options I could have had but she never told me anything about any other options! She didn’t even let me ask questions! I felt rushed thought out the whole time because she is just running between patients.The nurses don’t say anything just walk in and put their fingers in your mouth. I also saw them touch the tools without any gloves on, the tools that were used to work on me afterwards. I was scared in this new country and couldn’t understand if that’s normal here. But now I know that it’s not.Horrible horrible horrible.
Becca Vitelli
Becca Vitelli
15:56 04 Jun 21
I have had bad teeth all of my life, and have also been terrified at the dentist. After researching and coming across Smile Team, I decided to give them a try. I am more than happy with all of the work I have had done so far. I feel so much more comfortable than I ever have coming to the dentist, and I'm looking forward to finally having a healthy smile when all is said and done. I cannot recommend Dr. Doescher and her team enough!!!
Jenna Sterner
Jenna Sterner
13:29 24 May 21
After an experience that I wasn’t 100% happy with, I’m very pleased with how Smile Team was dedicated to giving me a better experience the next time. This morning I went in for a cleaning and had a lovely experience. Friendly staff, quick and efficient work, and overall happy with it. Thank you for making things right!
Heather Cuff
Heather Cuff
12:04 21 May 21
I had the best experience here! Dr Iyer helped me to not only protect an old root canal from a previous dentist, but also straighten out my bottom teeth! I love both of my new crowns and had a great experience - she is thorough, compassionate and talented. I love my smile now, thank you!
Katie C
Katie C
20:14 28 Apr 21
This was probably the worst experience I've had with a dentist. I have a gag reflex and the mouth piece for the x-ray machine was too large for my mouth. I will say they tried twice to take x-rays, but the hygienist would not listen when I tried to provide her with helpful tips that my former dentist used. She just walked away. The dentist spent maybe 5 minutes cleaning my teeth and told me I probably have cavities, but couldn't do anything about it due to the lack of x-rays. She then referred me to people who don't take my insurance. She also prescribed me a benzo. Why do I need a benzo if I might not be returning to your office? This is why America has a substance use problem. Honestly, I only recommend this office to people who have never had lapses in dental insurance.
Taylor Hanson
Taylor Hanson
19:08 31 Mar 21
Something that I really appreciated about this office is that they were very clear to me about costs, and what my insurance would/would not cover. I can’t count how many times I go to a medical office and ask what the cost will be for me, before I get the service, and no one can tell me even an estimate. It’s very important for me to know ahead of time since I have been burnt by insurance companies before. I got my cleaning and discussed scheduling another treatment I need with the doctor— the team looked up my insurance and told me exactly what that treatment would cost before I even scheduled! I felt like they really heard my concerns.
John Luciano
John Luciano
16:02 15 Mar 21
When I first got here the check in was fast and I got sat down at the time of my appointment. I got a cleaning done and I have never got a better cleaning in my life. The front end and the assistants were really polite. It’s a perfect office from the view to the atmosphere i really recommend it.
Cliff Tironi
Cliff Tironi
15:07 15 Mar 21
Very professional services and very thoughtful, attentive staff. I've had cleanings, fillings and a crown done and the team at Smile Team is fantastic. Highly recommend.
Julio Flores
Julio Flores
21:43 12 Mar 21
The staff were friendly and helpful to a point. When it was time for the needle I wasn't even numb with the cream I told her no numbing ointment first then the needle. Instead I was told to go to an oral surgeon. What kind of staff members is she.
Bonita Ashley
Bonita Ashley
19:02 01 Mar 21
Philadelphia Best Dentist. They atmosphere is comfortable, friendly. The care is fantastic. 1 Best
Mahima Bhasin
Mahima Bhasin
15:34 20 Feb 21
My experience at Smile team was great!!!!They are really great at making you feel very comfortable and at ease.Awesome doctors and staffs.... Very friendly environment with a wonderful view!!Very positive experiences here!
Ambica Reddy
Ambica Reddy
04:04 20 Feb 21
Dr.Doesch is awesome. She explains as a family person. Even though I don’t have knowledge on teeth and gums she explains in a lay man language. I saw when my teeth are cleaned she keeps engaging with us. 👍🏻 Definitely a dentist to go place in center city.
Miria
Miria
11:36 29 Jan 21
Worst experience of my life. Disputing them to my insurance company. Still having pain since I saw this dentist. She doesn't tell you what she is doing just starts drilling in your mouth. When you ask her what she is doing she starts reading off her resume and letting you know she has been doing this 6 years verses just answering your question.My mouth has never felt the same since I came here. Something about her is sneaky. DON’T come here! She has a lot of positive reviews, because she acts nice, but really she making new problems in your mouth you never had just to bill your insurance company more money!
Charmaine Gray
Charmaine Gray
17:02 08 Jan 21
Dr patel all staff and doctors are pleasant and very sweet! Third procedure and recommend to come here
Melissa Zeigler
Melissa Zeigler
13:52 11 Nov 20
I can’t recommend Smile Team enough! I have a chronic fear of the dentist and some tooth issues that usually make my dentist visits extra stressful. Coming to Smile Team changed that for me! Dr. Deepika Iyer handled a cavity filling like a pro- she is the best dentist I have ever been to! She is so skilled and also puts your mind at ease with her gentle nature and kindness. Everyone else at the office is super friendly and provides the best level of care! I highly, highly recommend Smile Team to anyone looking for an amazing dentist!
Ashok Kapoor
Ashok Kapoor
23:42 18 Oct 20
I have been a patient of Dr.Doescher for one year. She and her staff are kind, competent and compassionate.This experience has been positive and has restored my trust of the Dental community.I would highly recommend this dental office to everyone. The professionalism of her staff is amazing.
Digvijaysinh Parmar
Digvijaysinh Parmar
22:02 16 Oct 20
One of the best dentists I have ever been to and had the most amazing results in a quicker time than I envisioned! Dr. Bansi is very professional, efficient, conservative in her treatments, and always listens to and finds time for her patients. She explained what I needed and what I could put on hold for now. I have recommended this place to my family and friends. They are above and beyond amazing! I can't thank the staff enough for all they do. They are friendly and always making sure you are comfortable. Highly recommend for ALL ages!
Jacob Boyer
Jacob Boyer
13:44 05 Oct 20
This practice is not safe during COVID.I arrived at 8:50am for a 9am appointment. The waiting room is large enough to safely accommodate up to 3 people with social distancing. There were 7 people in the room. I waited in the hallway until about 9:10, and then went in to ask how much longer the wait would be. I was told 4 people were ahead of me. When I asked how that was possible for a 9am appointment, I was told by the front desk that they would check in the back.Front desk returned and told me only 2 people were ahead of me. Another patient then told the frost desk that she had been waiting since 7:30.I cancelled my appointment and explained that they were putting every patient sitting in the waiting room at risk. After I left, I received a call from the doctor. She explained the backlog was because of a computer malfunction.Computer malfunctions happen, but from the time I arrived until I left, the office did not communicate anything to any of the patients who were waiting. They did not explain what was happening, make any effort to arrange people to wait safely, or try to reschedule appointments so that people could leave and come back at a safer time.This office just let 7 people sit in a tiny room, some of whom had apparently been sitting there for over an hour, without saying anything to anyone.
Ewa Tzaferos
Ewa Tzaferos
18:52 02 Oct 20
Last week I had a dental emergency & Dr. Doescher saw me at her Center City office in Philly right away. It was my first visit with the Smile Team & I had the best experience, beyond my expectations!The staff is super professional, efficient & friendly. I love their mission - they are truly a TEAM:) This is evident starting from the front desk, through assistants & dentists as they work together, assuring I had the best outcome. I enjoyed hearing them communicate with each other effectively & respectfully. Kudos to Dr. Doescher for cultivating such kind culture in her workspace.She thought of every detail coming up with the concept, including modern decor, comfortable seating & soothing chill music in the background. It makes you feel like you are at un upscale spa & not about to get some dental work done;)I was very pleased with how the team treated my dental issue so I scheduled my first cleaning appointment with them in their North East Philly office a few days later. Needless to say, that appointment was just as amazing & I am happy to have finally found the best Team to take care of my dental needs. Thank you Smile Team!!!
Silmarie Aguilar
Silmarie Aguilar
21:44 16 Sep 20
Dr Doescher andDr Iyer they were amazing I was in so much pain and they numbed me good great customer service
Pooja Shah
Pooja Shah
04:13 15 Sep 20
I was impressed at first with the office, staff and the dentist itself. However that first visit is a trap of niceness to reel you in and by the 2nd visit you realize the dentist doesn’t really care for you as a person. She is only there to make money and just check you off her list. She never explained what the actual problem is and she just removed 2 teeth. Now it’s difficult to even eat and it’s not a great feeling to have when the easiest daily activity feels like a task. She has too many patients at once. In between removing the tooth she would go see another patient! The front desk did not know anything about appointment scheduling. It was all around a terrible experience. I would not recommend this fake dentist.
Jessica Kerler
Jessica Kerler
22:10 14 Sep 20
I came here after moving to Philly and reading many wonderful reviews, and they do not disappoint! Dr. Doescher is so kind, and she and her staff work incredibly hard to ensure that all of your dental issues are addressed. I had many issues with my teeth when I came here the first time (after many years of not being able to afford to go to the dentist), and they've all been addressed and we've begun the process of taking care of them. I would highly recommend this team! They even kept me calm while getting my wisdom teeth pulled, which was not an easy feat! That being said, it is a busy dental office in the heart of Philly, so definitely plan an adequate cushion of time after your appointment time. Waiting never bothers me, but just as a heads up for anyone looking to schedule here, based on my experience. Thanks Dr. Doescher and the whole Smile Team!
Austen Hart
Austen Hart
18:04 02 Sep 20
What a terrific group of people. Knowledgeable, personable, and professional. You’ll always be welcomed in with a smile.
edward castillo
edward castillo
12:46 25 Aug 20
Dr. Iyer did a phenomenal job with my front crown. It came out better than it was before and feels amazing. So happy how she was with the during the whole process and I look forward to seeing her again.
N. Young
N. Young
22:47 20 Aug 20
I came in for an emergency because I chipped my front tooth the day prior and Dr. Iyer was my provider for the procedure i got done. She was amazing from start to finish and did a wonderful job. My tooth looks like it was never chipped. Highly recommend.
Vaibhav Goswami
Vaibhav Goswami
14:00 18 Aug 20
We just moved to Philadelphia, my wife and I decided to give Smileteam a try because of the amazing reviews. Dr. Iyer truly lived up to the reputation, she was incredibly patient with us, did a wonderful job educating us about our oral health. I needed a procedure done semi-urgently and after our general visit promptly scheduled us for our procedure the next day. Throughout my procedure she was patient and provided good preventive advise. I think we have found our primary dentists here and look forward to our future visits. PS the front staff is also very friendly.
Ko Shah
Ko Shah
22:47 13 Aug 20
I love Dr Doescher! She is patient and takes the time to explain the procedure. When she worked on me, I felt no pain! Her office is clean and beautifully decorated and I loved the view from my chair! Her office has Covid procedures in place which also helped ease my nerves
Monica Fillmore
Monica Fillmore
22:40 13 Aug 20
The entire staff at Smile Team is beyond amazing. The facilities are absolutely stunning and exceptionally clean. They have taken all necessary precautions for COVID and go out of their way to make the patients feel safe. Dr. Doescher is not only technically suburb but also extremely thorough. I'd recommend any one to this great practice.
Soniya Sheth
Soniya Sheth
21:45 13 Aug 20
Dr. Doescher and her team are amazing, and so professional. She goes above and beyond for her patients as evident in all her reviews. I hate going to the dentist but I know my visit will quick, painless (for the most part), and thorough. Highly recommend the Smile Team!
Keisha Williams
Keisha Williams
17:46 10 Aug 20
Dr. Deepika Iyer was the best dentist I’ve ever been to in my 46 years of life. She is extremely professional, kind and efficient. If I could rate her perform from 1-10 I would give her a 20!She’s DEFINITELY A KEEPER!!!!
TNE Unlimited
TNE Unlimited
22:32 30 Jul 20
Dr. Iyer and the entire Smile Team staff was great! From the moment you walk in, you are greeted with warmth and kindness. I highly recommend this practice to anyone looking for Dental work done.
Kiraa Mercedezz
Kiraa Mercedezz
15:24 23 Jul 20
Very professional and clean setting. Dr. Deepika Iyer made me feel super comfortable and talked me through my whole process. I was so afraid of getting the numbing needles but she had hands of an angel and was very gentle with me. During a time like this it’s great to know that we still have people that appreciate their jobs.
Alex Tsavaris
Alex Tsavaris
15:12 17 Jul 20
Dr Iyer treated me with kindness and dignity. I've had horrible experiences at dental offices, but Smile Team is the best. If you need dental care, do yourself a favor and give them a call! Our teeth are important!
Gianna Brescia
Gianna Brescia
16:45 15 Jul 20
I have seen Dr. Doescher twice (once for a cleaning and the second time for polishing) and both times were great experiences! She is very welcoming and you can tell she is thorough and knowledgeable with her practice. She was very accommodating and professional. I also really appreciate the affordable pricing since I don’t have dental insurance. Overall, she is a great dentist and I highly recommend her.
Paige Dempsey
Paige Dempsey
01:54 11 Jul 20
I cannot say enough great things about this office, Dr. D and staff. I didn’t have the best experiences in the past with dentist so i was skeptical but Dr. D was amazing from the beginning. So sweet, inviting and really explained the plan for my dental work. The staff is the same way. Everyone who came into the room was happy to be of help. I am so happy i made the switch!
Tamara Harper
Tamara Harper
22:44 02 Jul 20
I love Dr. Doescher and her staff at Smile Team. I am a patient at the Center City office but need to have an extraction done as quickly as possible, they were able to schedule an appt at their NE office. Although I was a few minutes late they got me in and out and took care of me with care.
Jonathan Grau
Jonathan Grau
15:25 28 Jun 20
Amazing experience! Dentist are incredibly knowledgeable and friendly. The office is one of a kind with the amazing view. Staff is also very friendly.
atiyaagibson .
atiyaagibson .
14:04 24 Jun 20
Dr. Iyer was my doctor today and not only did she make me feel very comfortable...she was very professional and she did a wonderful cleaning on my teeth...I would love to have her as my permanent dentist...I loved her service for myself and my son.
Diana Brown
Diana Brown
20:39 12 Jun 20
The Dr. Doescher and her whole entire team are the best! The office is super clean and I felt comfortable given the COVID situation. I will definitely be a long term patient of hers.
Kexin Hao
Kexin Hao
19:51 30 May 20
The dentist is super good! I am shaking and nervous, since I have bad experiences with my previous dentist. She tried to ease me and do the treatment quick and gentle. I can feel that she wishes me to have a good experience with dental procedure. She answered all my questions without any impatience. One more thing is, she does not do this only for making money! Will be my regular dentist!
Colleen Boyd
Colleen Boyd
15:42 29 May 20
My first ever appointment with them was disappointing. I didn't feel like they gave me a standard service at all. I had to ask them to floss my teeth, they didn't offer me a fluoride rinse, I didn't get any take-home items like a basic toothbrush, and they gave me absolutely no feedback or advice on caring for my teeth moving forward even though they found cavities. There were overall a lot of gaps in service that I expect from a standard dentist appointment.I had to make a second appointment to get cavities filled, and similar issues came up. They weren't prepared for my appointment being about getting a filling, I had to ask them (they didn't ask me) to give me numbing cream before the novocaine shot, the person conducting the procedure seemed very distracted the whole time, and the fillings came out a MESS. They didn't carefully place the filling on the top of the tooth. It was just spread across the whole molar. And to this day my tooth is uneven on the outside side, which is something i couldn't have noticed myself while my mouth was numb, but could have easily been fixed with more careful placement of the filling and a mirror to determine how evenly spread it was.
K
K
04:48 27 May 20
Dr. Bansi Mithani Doescher and her team are very courteous and helpful. She and her team resolved my teeth issues as much as my insurance allowed, and explained what I needed to do about requesting approvals for uncovered procedures. Also, they listen to your complaints and answer all your questions at both locations-just had an appointment at the NE locale and I usually visit Center City-they are consistent.
Megan Pfuhler
Megan Pfuhler
20:48 22 May 20
Dr. Doescher is amazing! I’ve been coming here for over a year now and my visits are always seamless and quick! Her staff is friendly and her office has amazing views! SmileTeam is the best!
Kanisha D
Kanisha D
06:03 20 May 20
Smile team is the best dentist office I have been to.Staff is very welcoming and Dr Doescher makes the experience quick and painless.She patiently takes the time to address any questions or concerns you may have.Smile team has made me comfortable with attending the dentist.I highly recommend!
Rachel Peltz
Rachel Peltz
15:52 24 Mar 20
Rarely would I post a review about a dentist office - but this office deserves the positive feedback. Dr. Bansi and her team are professional, responsive, and understanding. They will work with you through any problem and truly are on their side. My semi-annual visits always go smoothly, and I am so happy that I found a great dentist - which is always hard to find. Thanks, Smile Team!
Serena Gary
Serena Gary
22:32 16 Mar 20
They were very very nice the receptionist’s were very welcoming and friendly. Peaceful Atmosphere. I’m glad I found me a new dentist office. I will recommend all of my family and friends to go to Smile Team.
Clarissa Ventus
Clarissa Ventus
15:56 11 Mar 20
Very polite. Clean. I feel like they have a good system with patients. As long as you’re on time of course. I was in and out fairly quickly. Did my annual and I was able to schedule my next appt right here and quickly. Thank you! Very glad I found this place. !!!
Allison Riney
Allison Riney
15:44 17 Feb 20
The entire team is wonderful, understanding and empathetic. Every staff member goes above and beyond to make you comfortable. This is the rare dental office that will make you want to come back. Dr. Doescher is gentle, kind, professional and attentive. Her staff make you super comfortable and take the time to get to know you. I highly recommend for anyone experiencing dental struggles who is looking for a positive experience. Excellent cosmetic dentistry as well. My experience during COVID was that they were very cautious, communicative and clean. Best dental office in Philly!
Kareema Wilson
Kareema Wilson
15:38 30 Jan 20
I normally cringe when it's time to go to the dentist, but this time I was very optimistic and happy that I decided to go to Smile Team. Great staff, great doctors, and overall great customer service! I am happy that I have found my forever dentist family. Also Dr. Patel was very gentle while cleaning my teeth. I am used to going to dentist who are rough with my cleaning and blame me for it. Thank You Smile Team!
Victoria Batista
Victoria Batista
13:28 10 Jan 20
Exceptional services, from start to finish! I recently became a patient at Smile Team in their Northeast Philadelphia offices and I am SO glad that I chose this location! Everyone was so welcoming and professional! The entire staff was amazing. Especially Dr. Patel! She was down to earth, informative, and made me feel at ease through out all of my services! More importantly, she did any amazing job with my cleanings, fillings, etc! LOVED how CLEAN their offices were. Everything looked fresh and inviting. Overall, I give my Smile Team experience a 5 out 5!
Michelle Smith
Michelle Smith
12:42 10 Jan 20
I had a very nice and surprising visit. I like the doctor, Dr. Bansi, who knows how to maneuver with her staff to keep things moving. She takes time to speak with you in a clear and concise manner concerning your matter. Her staff is nice and helpful. They have TV's in the room while you're waiting and getting work done which can be a nice distraction. I was satisfied with the work done for me. I will be returning.
Sean Trambadia
Sean Trambadia
17:38 31 Dec 19
Very Reliable and professional! The overall dental process was done with lots of care and made pain free.
Leigh Ann Baka
Leigh Ann Baka
15:20 13 Dec 19
I've been a patient of Dr Mithani's for quite a few years now. I even followed her from her old practice. She has always been so kind and it shows that she actually cares about her patients. Whether it be for a routine cleaning, or a bigger problem like a crown, her and her team always make sure you get the best care around. I highly recommend the Smile Team to anyone in the market for a new dentist!
Olga Hunter
Olga Hunter
22:37 29 Nov 19
Smile Team has been very good to my family and I. They are fairly new to the location I have been visiting. The office is always very clean and the staff is very nice and helpful. But most importantly the dentists’ are caring and do their best to give you the results you want!!
Paula Cohen Buonomo
Paula Cohen Buonomo
18:48 22 Nov 19
From the minute we met, I knew Dr. Bonsai Doescher was unusual in a very good way. Not only is she extremely professional but, she’s also very friendly & chatty which works well to put her patients at ease. Her staff follows her lead. The office is modern, immaculate & well located in Center City.I highly recommend Dr. Doescher & her excellent team for anyone looking for a professional, very pleasant dental experience.
Janine
Janine
00:24 22 Nov 19
I had a very pleasant experience. The dentist was very knowledgeable. She answered all my questions and explained everything to me. I'm not a fan of the dentist, but I was very comfortable during my visit. I also like the option of attending both offices. I've found my new dentist!
Amy Sheed
Amy Sheed
21:45 15 Nov 19
I brought my 13 year old son in and his visit was flawless from beginning to end. I can’t say enough good things. Very skilled, very kind. I highly recommend!!!!
Chip Jackson
Chip Jackson
15:45 06 Nov 19
Very professional and caring dental team the dental procedure was almost pain free.Again thank you.Sincerely Bernard Jackson
janine smith
janine smith
20:23 28 Oct 19
This is my first visit there but it was a great one... Everything was quick and in a timely manner, clean, abd courtious. They even had something entertaining to watch on TV so I didn't have to stare into the doctor's eyes awkwardly.
Bruce I. Swinton, Jr
Bruce I. Swinton, Jr
17:53 25 Oct 19
This office made me feel welcomed. I'm not too keen on dental work, but the staff made me feel relaxed. Dr. B was straight forward, and completely understanding. I'll see you guys soon.
Amanda Lawrence
Amanda Lawrence
17:47 22 Oct 19
I've been going to Smile Team for over a year now and I couldn't be happier. The wait time is usually 10mins before being seen which is great compared to other doctors in the city. The office is clean and extremely modern which makes me very comfortable. I recently had to have a wisdom tooth removed. I walked in without an appointment and was able to be seen immediately. I was in so much pain but within an hour my tooth was out and I was out the door. I was surprised at how quickly it came out, it took approximately 5mins from the time she started til I heard "tooth out". The pain was little to nothing ! The doctor assured me I would be fine and provided me with the information I needed to quickly recover. Today, I'm back at work and feeling much better. I'm sure I will be with Smile Team for a long time.
Renee Glikman
Renee Glikman
19:48 08 Oct 19
The reviews were spot on! Clean and inviting atmosphere, extremely modern but cozy feel. Knowledgeable and friendly staff while maintaining a high level of professionalism. I'm new to the area and so happy I decided to make this place my new dental home!
Tomika
Tomika
21:25 24 Sep 19
They're very patient and understanding my slight discomfort in being in a dentist office. They made the experience nice and comfortable. Going back for my six month checkup
Panicfan2006 .
Panicfan2006 .
00:00 19 Sep 19
I got a tooth pulled, she was quick and nice. I acted really nervous and scary but the doctor was not rude at all. I will be back for regular cleanings and such. Love it there!
Simone Collins
Simone Collins
18:37 04 Aug 19
Dr. Bansi Mithani and her team are AMAZING. I've never had such a quick, pleasant, professional, thorough, painless, and fast dentist appointment in my life. I am so impressed by this place, and honestly look forward to my next appointment.In addition to having a GREAT team, Smile Team has a really nice office, with new equipment, nice decoration, and sweeping views of Center City Philadelphia. While Smile Team does not push any services you don't want, they'll happily make good referrals if you need or want extra help with other dental and periodontal issues, which is great. If only all dentist offices were so great.
thegirl
thegirl
14:04 24 Jul 19
This is the first dentist I’ve seen after my transition from my other dentist that I’ve been with for 18 years and a pretty good choice I’d say.Wait time was a little longer than I’m use to but my appointment was as soon as they opened. I mean it was an okay experience nothing too special but they were quick and efficient so no complaints.
Puja Sangoi
Puja Sangoi
15:29 15 Jul 19
I love all the people at Smile Team. Shane at the front desk is always so sweet and welcoming. Their office is beautiful. Dr. Doescher really cares for her patients and takes the time to explain what she is doing. The assistants are also very friendly.
Ema Hajdini
Ema Hajdini
13:43 08 Jul 19
I am very picky about my dentist and this time was no different. The staff made sure to make me feel welcomed since the moment I stepped into office. The staff was very professional and friendly. Dr. Doescher did a great job - the whole time she made sure I was feeling alright while giving me her professional recommendations which I found very helpful and useful.I am very happy with my choice!
Harrison Morgan
Harrison Morgan
18:18 03 Jul 19
I highly recommend Smile Team. Dr. Doescher is awesome and visits to her office are always a very pleasant experience. I look forward to having her as my dentist for many years to come. She also has a really nice office that overlooks Love Park. If you're looking for a new dentist in Philly, you should check out Smile Team!
raquel rivera
raquel rivera
02:10 02 Jul 19
Awesome place!!! nice,clean and atmosphere was calm .. The most Awesome thing is that i found the best gentle Dentist..She was great and I did not feel the needle in my mouth.. YES!!! I couldn't believe it. I was so happy and very satisfied with my procedure. I recommend it 100%. 👍
Diara Zugey
Diara Zugey
18:04 25 Jun 19
First let me say that I HAVE NEVER had an amazing visit like this one. Dr. Doescher is truly AMAZING !!! She makes you feel like if you’re her friend & not just another patient! She answered all of my questions, she was super informative about everything. Gave me my best options, she took amazing care of me !! She showed me that she actually genuinely cared about helping me & giving me the right treatment plan. The dental assistant was just as good. Super sweet and gentle! The wait time was under 30 minutes if that (UNBELIEVABLE I KNOW). So I changed my review due to the fact my last appointment I waited hours. And they put two people in front of me. Front desk energy is low. You could tell he’s there because that’s his job. He said he’ll call me a month ago to let me know if my crown was in NEVER CALLED ME! I call today and he says we don’t know if it’s in I’ll call you tomorrow. the same thing the last receptionist said
Katie Shelburn
Katie Shelburn
19:41 12 Jun 19
I was recommended to smile team by a coworker. Im particular about my dental work and left satisfied all the way around. My insurance was new and I didn’t have the correct account number so their staff contacted my insurance company to obtain the information. All the of techs were accommodating and pleasant to talk to. They made sure I was comfortable throughout the procedures and that the room was clean.The dentist was so nice! She took the time to read through my questionnaire and ask follow up questions to ensure my visit was satisfactory.She provided good feedback about my teeth and effectively answered all of my questions.They also offer free whitening which is amazing. I’ve been brushing too hard so she instructed me to wait and use a special toothpaste before I have the whitening done so it’s not painful. I scheduled my appointment to come back for the whitening in another two weeks. All around positive experience and I would recommend to anyone.
Lynn Reiner
Lynn Reiner
14:53 07 Jun 19
Love this dental office, from the time I walk in until my pearly whites are just that, expert care and attention! The office provides great hours, the dentist is thorough and the staff is very customer service oriented. If you need a good dentist, this is the place to come and leave SMILING!
annette walker
annette walker
21:34 05 Jun 19
Today was my first visit to Smile Team. As far as going to the Dentist goes...it was a very pleasant Appointment. The Staff is very friendly, caring, professional, understanding. Dr. Bansi is the BEST!! She made me feel very comfortable and was honest about my treatments. I'm very happy to have found Smile Team and I plan to be a permanent patient 😊
kashe duval
kashe duval
16:15 03 Jun 19
She has been my dentist for over 5 years. I have followed her from 22nd Street and wouldn’t go to anyone else. She is so loving and friendly and takes the time to know me by name. She takes pride in her work and her clients. Very caring and reasonable. I recommended her to all the people who say they need a dentist.
Shane Gallagher
Shane Gallagher
14:31 03 Jun 19
Let me start off by saying I never thought that I would have such an amazing experience at a dentist visit. Dr. Doescher is very down to earth & talks to you like she’s one of your friends! She walked me step-by-step through my treatment plan to make sure I understood what needed to be done- which made me extremely comfortable. I have finally found my forever dentist- Thank you Smile Team! P.S.- The office features an amazing view overlooking LOVE park 🙂
Claire Menard
Claire Menard
13:53 03 Jun 19
My experience at smile team was incredible! the staff was so sweet and very professional! they got me back right away and took such good care of me! my whole family loves it there!
Meaghan Remshard Condon
Meaghan Remshard Condon
15:53 13 May 19
Easy scheduling, fast and efficient appointment, super friendly staff. Great experience overall. Highly recommend.
Y T
Y T
16:47 26 Apr 19
I highly recommend Smile Team. From the friendly voice on the other line of the phone to the gentle dental assistant to the accommodating Dr. Doescher, the entire dental experience was top-notch. The office was bright and clean with a great view too. My visit was so warm and pleasant that I almost forgot I was in Philly!
nadiah lash
nadiah lash
03:11 25 Apr 19
I was so scared going in to get my wisdom tooth extracted, But the staff made me feel safe and secured while under their direct care and supervision. They answered every question I had concerning my procedure. I recommend Smile Team to any and everyone who needs any dental attention. You will not be unhappy. From the phone calls to the moment you walk in,you will feel at home. Thanks again Smile Team for saving my smile!!
Jennifer Yeager
Jennifer Yeager
18:05 05 Apr 19
This was my first time going to Smile and it was a very positive experience. I was able to get an appointment fairly quickly and the new patient onboarding was fast and easy.I was seen right away and did not have the normal experience of waiting between each phase of the appointment.Everyone was very friendly and professional. I felt that they cared about my comfort and were attentive.My whole appointment including xrays, cleaning, polishing and exam took about an hour which I thought was excellent for a new patient.The location is very convenient to many buses and the subway since it is right in the heart of the city, across the street from City Hall.I highly recommend!
Wyatt Joslyn
Wyatt Joslyn
19:11 22 Mar 19
Everything was easy and painless and the staff was very affable. I was impressed by the cleanliness of the office and the ease with which I could complete anything on the clerical end and schedule my next appointment. Strongly recommend!
Candace Sanders
Candace Sanders
16:48 18 Mar 19
Amazing , fast , always available for a last minute call . I highly recommend smile team . And the doctor is so amazingly friendly . She tells you step by step what she is doing. Asked for extra numbing gel while cleaning because I'm not a fan of dental work. At smile team they help you be comfortable. Thank you smile team .
Francesca Castro
Francesca Castro
12:53 30 Jul 18
I had a wonderful experience for the first time at a dentist office. They did not only care about me, but they also helped me with the problem I came in with. Loved the experience and this office will definitely be my new dentist office.
Meena Shah
Meena Shah
16:29 22 Jul 18
My husband I have been seeing Dr. Mithani for several years. Dr. Mithani is extremely warm, caring, experienced, professional, and has a well-organized practice. Her staff is well trained and very welcoming. She tries to see you quickly and provides you with an accurate time-line of the work you may need, and schedules accordingly, keeping your convenience in mind. Her prices are also very reasonable. Her dental work, no matter how simple or involved (we have had everything from regular cavity fillings, extractions, bridgework, root canals, to denture implants), is done skillfully, successfully, gently, and without pain. She is upfront and provides both an honest and expert opinion. In short, she is an excellent choice for any dental treatment needed and she goes out of her way to make you feel you feel comfortable and like family. We travel all the way from NJ to see her in Philadelphia because we truly trust her with our care and actually enjoy going!
Jo-Ann Christina
Jo-Ann Christina
22:36 16 Jul 18
I needed to find a office that would take my insurance and I needed to see a dentist for health reasons. I was very fortunate to find a wonderful dentist who immediately put my mind at ease. The staff is kind, attentive, and thorough. Immediately I knew I was in the right hands. I would highly recommend them to anyone who is looking for a dentist.
courtney rubin
courtney rubin
15:55 11 Jul 18
Dr. Mithani is an incredibly kind, meticulous and talented dentist. I am a local orthodontist and refer my patients to her because of her skills as a dentist and her compassion as a person. I would highly recommend that anyone in the Philadelphia area see her for all of their dental needs!
Jamal Dorn
Jamal Dorn
13:19 07 Jul 18
My first time going. Very Pleasant. Welcomed me with open arms. Entire staff treats you as if you were one of their Family members! They go beyond to get the job done!
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